Support

PROFESSIONAL SERVICES

Professional Services | Telecom Project Management Experts | iCONX

We take pride of our high level of support and professional service team which is comprised of experienced telecom experts.

We appreciate our systems are mission critical for you and make sure we have your back 24X7X365.

Our systems are designed for High Availability and are N+1 redundant on both HW and SW levels assuring Zero downtime.

HELPDESK TICKET

Our CRM Helpdesk system allows both the customer and our company to track the rolling status of an opened issue.

To open a ticket either send an e-mail to helpdesk@domain.com or directly by the form below

GET IN TOUCH

Your ticket will be addressed in a timely manner based on the SLA parameters (e.g. Severity, Time-to-Fix, Time-to-Respond, etc.)

Our Support team is also available at support@domain.com